77da Privacy Policy

1. Introduction

This Privacy Policy ("Policy") applies to the 77da online gaming platform accessible at https://77da.app and all services, features, and functionality made available through it (collectively, the "Service"). It sets out how 77da ("we", "us", "our") collects, uses, stores, shares, and protects personal information relating to players and visitors ("you", "your") who access or use the Service.

By registering an Account with 77da, depositing funds, placing bets, or otherwise using any part of the Service, you confirm that you have read this Policy and consent to the collection and use of your personal information as described herein. If you do not agree with this Policy, you must not use the Service.

2. Data Controller

77da is the data controller responsible for personal information collected through the Service. As data controller, 77da determines the purposes and means of processing your personal data in connection with platform operation, player identity verification, payment processing, customer support, and responsible gaming obligations. For any privacy-related enquiries, you may contact us directly.

Privacy contact email: [email protected]

3. Information We Collect

77da collects personal information in several ways: directly from you when you register, deposit, or contact support; automatically through your use of the platform; and from third-party payment processors and identity verification services. The categories of personal data we collect are set out below.

4. How We Use Your Information

77da processes personal data only for specific, defined purposes. We do not sell your personal data to any third party, and we do not use your data for purposes beyond those listed below without obtaining fresh consent where required.

• Account creation and management: to create and maintain your 77da Account, verify your identity at registration and during ongoing KYC checks, and manage your Account preferences.
• Payment processing: to process deposits and withdrawals via your registered payment methods — bKash, Nagad, Rocket, Upay, or bank transfer — and to maintain accurate financial records of all Account transactions.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, unauthorised Account access, money laundering, bonus abuse, and other prohibited activities as defined in our Terms and Conditions.
• Responsible gaming compliance: to operate deposit limits, time-outs, and self-exclusion features; to monitor gaming patterns for signs of problem gambling; and to fulfil our obligations as a responsible gaming platform.
• Customer support: to respond to enquiries, complaints, and support requests, and to maintain records of communications for quality assurance and dispute resolution purposes.
• Service improvement: to analyse aggregated, anonymised usage data to improve platform performance, game selection, payment options, and the overall experience for Bangladesh players.

5. Legal Basis for Processing

77da processes your personal data on the following legal grounds, each of which applies to the specific processing activities described in this Policy.

• Contractual necessity: processing your registration data, financial data, and gaming activity data is necessary to perform the contract between you and 77da — specifically, to provide platform access, process your transactions, and maintain your Account.
• Legal obligation: processing for KYC identity verification, anti-money-laundering checks, age verification, and responsible gaming compliance is required by applicable law and regulation. 77da is legally obligated to conduct these checks and maintain associated records.
• Legitimate interests: processing technical data for fraud detection, security monitoring, and platform improvement is based on 77da's legitimate interest in maintaining a secure, fair, and functional platform for all players.
• Consent: where 77da wishes to process your data for a purpose beyond those described above — for example, to send promotional communications about offers and bonuses — we will seek your explicit consent first. You may withdraw that consent at any time by contacting support.

6. Payment Data & Financial Information

77da handles all payment data with the highest level of care. When you make a deposit via bKash, Nagad, Rocket, or Upay, the transaction is processed through the payment provider's own secure infrastructure. 77da does not store your full mobile wallet number or bank account credentials — only masked transaction references sufficient to match a withdrawal request to its originating deposit method are retained.

Financial transaction records — including deposit amounts, withdrawal amounts, dates, and payment method type — are retained for the period required by applicable financial record-keeping regulations. These records are used solely for Account management, dispute resolution, and regulatory compliance, and are not shared with any third party except as required by law or as described in Section 7 of this Policy.

7. Sharing Your Information

77da does not sell personal data. We share personal information only in the specific, limited circumstances described below. In every case, we require that recipients maintain appropriate security measures and use the data only for the permitted purpose.

• Payment processors: transaction data is shared with the relevant payment processor (bKash, Nagad, Rocket, Upay, or bank) solely to facilitate your deposit or withdrawal. These processors operate under their own privacy frameworks and are independently responsible for data they receive.
• Identity verification providers: where KYC checks are required, limited identity data may be shared with a third-party identity verification service. These providers are contractually bound to process data only for verification purposes and to delete it upon completion.
• Game providers: anonymised session data is shared with licensed game providers such as Evolution Gaming, Pragmatic Play, Ezugi, Spribe, and NetEnt to the extent necessary to operate their games on the 77da platform. No personally identifiable registration data is shared with game providers.
• Legal and regulatory authorities: where required by applicable law, court order, or regulatory directive, 77da may disclose personal data to the relevant authority. Only the minimum data required to satisfy the legal obligation will be disclosed, and where legally permitted, the affected player will be notified.

77da does not share personal data with advertising networks, data brokers, social media platforms, or any third party for marketing purposes. We do not engage in behavioural advertising or cross-site tracking of 77da players.

8. Cookies & Tracking Technologies

77da uses cookies and similar tracking technologies to operate the platform, maintain your session, and improve your experience. The following types of cookies are used on the 77da platform.

Your mobile browser may allow you to manage or delete cookies through its settings. However, disabling essential cookies will impair core platform functions including login, session management, and payment processing. 77da does not use third-party advertising cookies or cross-site tracking pixels.

9. Data Retention

77da retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply.

• Account data (registration details, KYC records): retained for the duration of the Account's active status plus a minimum of 5 years after Account closure to comply with financial record-keeping and anti-money-laundering retention requirements.
• Transaction records: retained for a minimum of 5 years from the date of the transaction, in accordance with applicable financial regulations. These records may be required for audit, dispute resolution, or regulatory enquiry purposes.
• Customer support records: retained for 2 years from the date of the last interaction, after which they are anonymised or deleted. This period allows 77da to reference prior support interactions in the event of a related subsequent enquiry.

10. Your Rights Over Your Personal Data

As a 77da player, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, contact us at [email protected] with your registered mobile number and a clear description of your request. We will respond within a reasonable timeframe.

11. Data Security

77da implements a combination of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, alteration, or disclosure. While no online platform can guarantee absolute security, we maintain the following protections as standard practice.

12. Children's Privacy

The 77da Service is strictly for adults aged 21 and above. 77da does not knowingly collect personal data from individuals under the age of 21. Registration requires a date of birth and is subject to age verification checks. If 77da becomes aware that it has inadvertently collected personal data from a person under 21, that data will be deleted immediately and the associated Account closed.

13. Third-Party Links & Services

The 77da platform integrates with third-party services — notably licensed game providers such as Evolution Gaming, Pragmatic Play, Ezugi, Spribe, and NetEnt, and payment processors including bKash, Nagad, Rocket, and Upay. These third parties operate independently and have their own privacy policies governing data they collect through their own services. 77da is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policy of any third-party service you interact with through the 77da platform.

14. Changes to This Privacy Policy

77da reserves the right to update or revise this Privacy Policy at any time. Where a material change is made, we will update the Last Updated date at the top of this page and, where appropriate, display a notice on the platform to alert registered players. Material changes include any significant change to the categories of data collected, the purposes for which it is used, the parties with whom it is shared, or the rights available to players.

Continued use of the 77da Service after any update to this Policy constitutes your acceptance of the revised Policy. If you do not agree with a revision, you must stop using the Service.

15. Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 77da handles your personal data, please contact our support team. Our team operates in Bangladesh Standard Time (BST, UTC+6) and is available 24/7 via live chat on the platform.

Privacy enquiries email: [email protected]